AI-Power: How Schaden Service Transforms Recourse Case Analysis

How Schaden Service Schweiz Optimizes Recourse Cases with amaise

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Customer Profile

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SSS Schaden Service Schweiz AG (SSS) is a leading specialist in recourse case management. Their core expertise lies in asserting and enforcing liability claims on behalf of accident insurers against liability insurance providers. Their work spans from smaller claims, such as dog bites, to highly complex liability cases, including road traffic accidents and medical malpractice.

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Challenges

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In complex cases, SSS faces vast amounts of unstructured documents that need to be manually reviewed and analyzed. This is an incredibly time-consuming process, as assessing medical facts, causalities, and inconsistencies often requires deep subject matter expertise.

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Take this example: In a recourse case following a motorcycle accident, 889 pages of medical records had to be combed through to identify pre-existing conditions and possible gaps in argumentation. Previously, this required painstaking manual analysis and a massive investment of time.

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Why amaise?

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By implementing amaise, SSS has dramatically optimized the handling of complex liability cases. The AI solution automatically organizes documents and allows the legal team to ask targeted questions about medical facts and causality.

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"Imagine dealing with a highly complex liability case with hundreds of pages to review. Our team asked: Are there indications that the knee implant used was too large? Instead, amaise scanned the entire file and uncovered that the implant had been placed at the wrong angle—backing this up with clear evidence from the documents. Without amaise, we might have missed this critical insight!"

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In another motorcycle accident case, amaise identified all pre-existing medical conditions that could impact causality questions and flagged contradictions in the argumentation. And all of this happened within seconds—a game-changer in terms of time savings.

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Results & Benefits

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With amaise, SSS has achieved remarkable efficiency gains in handling complex claims:

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✅ Speed – Medical case analyses can be conducted significantly faster.

✅ Precision – amaise automatically highlights relevant medical details, detects contradictions, and strengthens legal arguments.

✅ Efficiency & Accuracy – The system drastically reduces manual workload and enables well-founded, data-driven decisions.

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Customer Testimonial

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"amaise has simplified our work in handling highly complex cases tremendously. It delivers precise insights in record time—insights we might have otherwise overlooked."

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— Werner Anderegg, Deputy CEO